Viewing Archived Messages

The Go to Archive Messages link in the Messages screen enables a user to view messages that have been archived. The date on which the message was archived displays in the Date Archived column

You can use the search feature to find a specific archived message.

 

1.  Access Smart Web.

2.  Click on the Personal Profile tab and log in if required.

3.  Click on the Inbox tab. The current messages display at the bottom of the screen.

 

 

4.  Click the Go to Archive Message link. The archived messages are displayed. Note that the date on which the message was archived displays in the Date Archived column.

 

 

5.  The user can scroll through the messages to find a particular message, or use the search feature. When using the search feature, the search fields can be used in any combination. Using more than one field limits the search results.

•      In the Sender field, enter the sender’s user log in name.

•      In the Message field, enter a partial or full string from the message text.

•      Enter a date range in the Start Date and End Date fields. The date can be entered manually, or click the button at the end of the field to select a date from a calendar. If the date range is being used, an entry in both fields is required. The date format is MM/DD/YY.

6.  Click the Search icon to search for messages that match the search criteria. The messages that match display in the search results section.

7.  The list of messaged displayed can be printed or displayed in a Word document or an Excel spreadsheet.

•      Click the Excel button to launch Excel and display the list of pages in an Excel spreadsheet. For an example, please refer to Displaying the List of Messages in an Excel Spreadsheet.

•      Click the Word button to launch Word and display the list of pages in a Word document. For an example, please refer to Displaying the List of Messages in a Word Document.

•      Click the Print button to print the list of pages. For an example, please refer to Printing the List of Messages.

8.  Click the Go to Active Message to display the active messages in the screen.