If a person cannot receive a page when the page is sent, the page is sent and is stored as a message with an operator. The page recipient can also retrieve the message from their Personal Profile screen.
A recipient may have restrictions that cannot enable them to receive a page, such as a page block or referral exception, or require a password if the recipient is using RAP (Restricted Access Paging). For these situations, message and password dialogs display.
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Coverage Exception Restriction
Referral Exception, Page Block Exception, or Inoperable Pager Restrictions for an Individual
Paging Message Group Members with a Referral or Page Block Exception